Salesforce growth developer & administrator

This role is part growth development, part analyst and part continuous improvement advocate. The Salesforce Growth Administrator will lead the ongoing development and continuous improvement of our salesforce financials services cloud deployment. The successful candidate will have a great track record of improving processes and adoption. The successful candidate will work closely with team leaders and disciplinary experts to identify develop and deploy new business processes.

This person will be responsible for executing on the day-to-day configuration, support, maintenance and improvement of our Salesforce Financial Services Cloud, Marketo marketing automation, PandaDocs (online signing & proposals) amongst other systems.

If you love to help your team be efficient, enjoy automating complex processes which benefit those around you, then this role would be a great fit for you. You are the one that your team depends on to have all their ducks in a row and you help them monitor their successes and customer relationships.

• • Serve as primary system administrator for the SFSC environment with 30+ users

• • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks

• • Complete regular internal system audits, exception reporting and prepare for upgrades

• • Manage data feeds and other integrations

• • Work independently to coordinate the evaluation, scope and completion of new automation and development requests

• • Work with the management team to establish suitable processes to support change management activities

• • Assist in training of new users, and grow the Salesforce skill set across Enrizen

• Manage the configuration and functional optimisation of Marketo (Marketing Automation Software)

Skills required:

• • Positive attitude

• • You take initiative to identify what the business should be tracking and evaluating. You are able to think through problems and make actionable recommendations.

• • Demonstrated ability to meet deadlines, handle and prioritise simultaneous requests, and manage laterally and upwards

• • Creative and analytical thinker with strong problem-solving skills

• • Exceptional verbal and written communication skills

• • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts and distinguish user requests from the true underlying needs

• Experience with marketing automation technologies (Marketo preferred)